The simplest way to place an order is using this website. However, if you have a question or prefer to place an order by phone, give us a call 424-757-6150, Monday through Friday from 9 a.m. to 5 p.m. PT.

To check on the status of your order, tracking information, or to view past orders, login to your account and select ‘Orders‘.

Please note that your package(s) may take time to be trackable. If you need help determining your order status or are unable to track your order, please try again later that evening or the following business day. If you still need assistance, feel free to contact us:

• Email us
• Phone: 424-757-6150

To reduce fraudulent activity, the name, billing address, and shipping address you provide to us must match the billing address on your credit card or other payment account. Orders may be delayed or rejected if we cannot verify this information.

If you need to cancel an order, please contact us immediately. We will cancel your order and refund the full  payment if it has not shipped. If your order has shipped, you can request a return authorization and return all or part of the order for a refund of those items. Once the order has shipped, shipping fees are non-refundable.

• Email us
• Phone: 424-757-6150